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“The NoMad”


  Occasion: Cuisine: Area: Cost: Rating:
  Night Out New American Flatiron Break the Bank Good

nd butter that’s tucked between flesh and skin. But a three star restaurant should not serve raw chicken.

Things only got worse at dessert, which were barely edible. Something called Milk and Honey was a mess of melted milky ice cream and shattered cookies that seem to have been crushed underfoot. The Strawberry Shortcake was possibly the worst one known to man: a broken flavorless biscuit topped with decimated strawberries, and cream. A salty chocolate caramel tart was a sad imitation of Claudia Fleming’s original. Things had gone from bad to worse.

The final blow came with the check, which included $80 for the roasted (read: raw) chicken. I’m sorry. If you serve me raw chicken, then re-heat it, and then forget the dark meat and cobble the entire meal back together in assorted pieces and at different times, you take the $80 hit. Not me.

Now Pete, I agree with you in many ways because The Nomad does a lot of things right. Great beverage program, and some fine food, for sure. But just as all those rooms don’t fit together, for the restaurant itself, the big picture is lost. There is something called “good will.” For me, it goes a long way. It brings guests back when experiences are not right. Because we all make mistakes. In our personal lives, professional lives, heck, I probably even make them in my sleep. Flaws are to human nature what clouds are to the sky. But every mistake is also an opportunity. An opportunity to apologize, to explain, and make amends. This raw chicken was a mistake. It happens; I suppose that a cook just rushed her bird out of the oven.  To make it right, at $80, you comp the chicken. Or you create a customer who will not return. I can find great cocktails at many other restaurants. And fun platters of radishes, and tasty snow pea salads. All these things can be found at restaurants that don’t serve raw chicken and ask you to pay for it. Pete, what do you think?

The NoMad is located at the NoMad Hotel, 1170 Broadway at 28th Street, 347-472-5660, www.thenomadhotel.com/#dining.

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Other restaurants in Flatiron :
+ Suenos   + Amuse-- Closed   + Dos Caminos   + Lucy-- Closed   + Gramercy Taver   + Veritas   + Fleur De Sel   + Bolo -- CLosed   + City Bakery   + Shake Shack   + Kalustyan's Cafe   + Devi   + BLT Fish   + Sugarcane   + BLT Prime   + Barca 18-- CLOSED   + Beppe   + Barbounia   + Boqueria   + Eleven Madison   + Lonesome Dove-- CLOSED   + Hill Country   + Olana   + Wildwood   + Primehouse   + Allegretti   + Bar Breton   + Aldea   + SD26 by Bao Ong   + ABC Kitchen   + Ciano   + The NoMad   


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